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Boller Orthodontic Arts logo featuring a stylized tooth and colorful braces, representing orthodontic services and dental aesthetics.
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Home » Patient Resources
We're Here to Help

Patient Resources

Everything you need to prepare for your visit, understand your options, and feel confident throughout your smile journey.

Step by Step

Your First Visit

Your first visit to Boller Orthodontic Arts is designed to be informative, comfortable, and completely pressure-free.

01

Schedule Your Free Consultation

Call us, book online, or request a virtual consult. Your initial consultation is completely free with no obligation.

02

Meet Dr. Boller & Our Team

We'll welcome you to our office, give you a tour, and introduce you to our friendly team. We want you to feel at home from the very first moment.

03

Comprehensive Smile Evaluation

Dr. Boller will perform a thorough examination of your teeth, jaw, and bite. We'll take digital X-rays and 3D scans as needed.

04

Personalized Treatment Plan

Dr. Boller will present your customized treatment options, including recommended treatment type, timeline, and cost estimate.

05

Review Financial Options

Our treatment coordinator will walk you through all payment options, insurance benefits, and flexible payment plans.

06

Begin Your Smile Journey!

When you're ready, we'll schedule your first treatment appointment and get you started on the path to your dream smile.

What to Bring to Your First Visit

  • Photo ID (parent/guardian ID for minors)
  • Insurance card (if applicable)
  • Completed new patient forms (downloadable below)
  • List of any current medications
  • Any recent dental X-rays (if available)
  • Your questions, we love answering them!
Before Your Visit

Patient Forms

Completing your forms in advance helps us serve you better and reduces wait time at your appointment. Download, complete, and bring them with you, or ask our team to email them to you.

Need help?

Contact our office and we’ll walk you through every form before your visit.

Contact Us

Child - New Patient Intake Form

Complete your new patient registration form before your first visit to save time at the office.

Download PDF

Adult - New Patient Intake Form

Complete your new patient registration form before your first visit to save time at the office.

Download PDF
Making Smiles Accessible

Financial Information

We never want cost to be a barrier to achieving the smile you deserve. We offer a variety of financial options to make treatment accessible for every family.

 

Flexible Payment Plans

In-house payment plans with low or no interest, making it easy to fit orthodontic treatment into your budget.

Insurance Benefits

We work with most insurance plans and help you maximize your coverage, whether you’re in or out of network.

HSA / FSA Accepted

Orthodontic treatment is an eligible expense for Health Savings Accounts and Flexible Spending Accounts.

Claims Handling

We submit insurance claims for you and handle the paperwork, so everything moves smoothly.

Family Discounts

When multiple family members are in treatment simultaneously, we offer family discounts. Ask our team.

Free Consultations

Your initial consultation is completely free. We'll provide a full cost estimate before you make any decisions.

Discuss Your Options
We've Got You Covered

Comfort Care

Orthodontic emergencies can happen when you least expect them, and we want you to know that our team is always here to help. While true emergencies in orthodontics are rare, most situations can be managed comfortably until you can come in. Below are the most common concerns and what you can do at home.

Experiencing an Urgent Concern?

In an orthodontic emergency, staying calm will serve you best. For anything life-threatening, blood loss or major trauma, call 911 or go to your nearest emergency room immediately. For painful but non-life-threatening situations, call our office directly and we'll get you in as quickly as possible.

Crown Point
Dyer
General Soreness

There is typically an adjustment period once you begin orthodontic treatment, so there’s no need to worry if you feel some oral discomfort. Your mouth may need time to get used to your appliance and the sensation of your teeth shifting into place.

If you experience any pain or discomfort, you can take over-the-counter pain medicine or apply orthodontic wax to the areas of your appliance that are irritating. If the discomfort persists beyond a few days, we encourage you to schedule an appointment so we can identify the source and address it.

Poking or Shifted Wire

If a wire is irritating your gums or soft tissue, you can use a clean pencil eraser or a cotton swab to gently push the wire away from the area and back into a more comfortable position. Orthodontic wax placed over the end of the wire can also provide immediate relief.

If the wire has shifted significantly or you cannot manage the discomfort at home, call us and we’ll schedule a quick appointment to trim or reposition it.

Lost or Broken Retainer

If your retainer is lost, broken, or no longer fits properly, contact us right away. Teeth can shift quickly without proper retention, so it is important not to go extended periods without wearing your retainer.

Do not attempt to bend or repair a broken retainer yourself. Bring any broken pieces with you to your appointment so we can assess whether a repair or replacement is needed.

Loose Band or Bracket

If a bracket or band becomes loose, contact our office so we can let you know whether it needs to be seen right away or can wait until your next scheduled visit. In most cases, a loose bracket is not an emergency, but we do want to repair it promptly to keep your treatment on track.

If you must temporarily remove a loose piece, use a set of sterilized fingernail clippers to carefully cut the wire, never pull or force anything. Save any pieces and bring them to your appointment.
Loose Wire
When a wire comes loose from a bracket, you can try to use clean tweezers to gently guide it back into place. If the wire is causing significant irritation and you cannot reposition it, you may carefully clip the end of the wire with sterilized nail clippers as a temporary measure.
Contact our office as soon as possible so we can schedule a repair appointment and ensure your treatment continues without interruption.
Mouth Sores or Irritation
Mouth sores and soft tissue irritation are common, especially in the early weeks of treatment. Orthodontic wax applied to any bracket or wire that is rubbing will provide immediate relief. Warm saltwater rinses can also help soothe irritated tissue.

If sores persist for more than a week or appear to be worsening, please contact our office. We want to make sure every day of your treatment is as comfortable as possible.

Not sure if your situation is urgent? Give us a call, we’re always happy to help you decide the best next step.

Contact Our Office
Got Questions?

Frequently Asked Questions

Find answers to the most common questions about orthodontic treatment at Boller Orthodontic Arts.

At what age should my child have their first orthodontic evaluation?

The American Association of Orthodontists recommends that children have their first orthodontic evaluation by age 7. At this age, Dr. Boller can identify any developing issues and determine if early treatment is necessary.

How long does orthodontic treatment take?

Treatment time varies depending on the complexity of your case. Most patients complete treatment in 12–24 months. Dr. Boller will give you a personalized timeline estimate at your consultation.

Does orthodontic treatment hurt?

You may experience some mild soreness for a few days after getting your braces on or after adjustments. This is normal and temporary. Over-the-counter pain relievers and soft foods can help manage any discomfort.

How much does orthodontic treatment cost?

The cost of treatment varies depending on the type of treatment and the complexity of your case. We offer free consultations where we’ll provide a detailed cost estimate and discuss our flexible payment options.

Do you accept insurance?

Yes! We work with most major dental insurance providers that include orthodontic benefits. Our team will help you understand and maximize your insurance benefits.

What is the difference between braces and Invisalign?

Both braces and Invisalign are effective orthodontic treatments. Braces use metal or ceramic brackets and wires to move teeth, while Invisalign uses a series of clear, removable aligners. The best option depends on your specific case, lifestyle, and preferences.

Can adults get orthodontic treatment?

Absolutely! There is no age limit for orthodontic treatment. In fact, adults make up a significant portion of our patients. We offer discreet options like clear ceramic braces and Invisalign that are popular with adult patients.

How do I care for my braces?

Proper oral hygiene is essential during orthodontic treatment. Brush after every meal, floss daily using a floss threader or water flosser, and avoid hard, sticky, or chewy foods that can damage your braces.

What happens after my braces come off?

After your braces are removed, you’ll receive a retainer to maintain your beautiful new smile. Wearing your retainer as directed is essential to prevent teeth from shifting back to their original positions.

Do you offer virtual consultations?

Yes! We offer virtual consultations for patients who prefer to get started from the comfort of their home. Contact us to schedule your virtual consult.

Still have questions? We’d love to help!

Contact Us
Start Today

Get Started On Your New Smile Today

Your free consultation is one click away. Let’s design a personalized plan to give you the smile you’ve always wanted.

Book Your Free Consult
Patient Stories

Smiles That Speak for Themselves

Dawn D.
My son had a great experience with the entire team. Office is clean, worked on last minute appointments and the entire team was friendly.
Nirvana & Jeff's Wedding C.
We absolutely love Boller Orthodontic Arts. The atmosphere is comfortable and the whole staff is very friendly and welcoming. Dr Boller is easy to talk to and very straightforward and knowledgeable. She has seen all three of my daughters and has done an amazing job! I highly recommend them!
Response from the owner:Hi Nirvana! Thank you for the wonderful review and kind words. We have loved working on all of your girls and had so much fun last week at her debond! She looked stunning! We cannot wait to see your last one finish treatment and the gorgeous smile she will have too. Thank you for your confidence in us, we are excited for your whole family!
Glenn V.
Just starting treatment. The office was clean and welcoming. Dr. Boller and her team are amazing (10/10). Dr. Boller was extremely Knowledgeable and professional, she made me feel at ease and explained treatment options thoroughly. From Nancy and Hanna at the front desk to Jessica as ortho assistant, everyone was courteous and professional. They made me feel like family! Thank you!
Response from the owner:We are so glad you feel like family, Glenn! That is our hope for every patient that walks through our door. Your positive words really made our day and we are excited to give your our best!
Alejandro M.
As a dad of three, I can’t say enough good things about this place! The entire team was so friendly, patient, and professional from the moment we walked in. They made all three of my kids feel comfortable. It’s not easy finding a place where kids enjoy going, but the whole staff made the experience stress-free for both my kids and me. You can tell they care about their patients. I highly recommend Boller Ortho. to any family looking for an amazing orthodontic care provider!
Response from the owner:Thank you Alejandro for sharing your experience with us and taking the time to leave some kindness. Positive reviews like yours mean so much to us! Thank YOU!
averie M.
Feeling confident and excited to start my braces journey knowing I am in such knowledgeable hands. The entire process was explained thoroughly, and all of my questions were answered. I have truly appreciated the friendliness, laughter, and warm welcome from both the office staff and Dr. Boller since deciding to pursue treatment. A huge thank you to the team for helping me feel prepared for this next step!
Response from the owner:Hi Averie, thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear you had a great experience. Your feedback means a lot to our team and motivates us to continue providing the best possible service. We truly appreciate your support and look forward to welcoming you again soon! Fun, warm, and sweet patients like you really make our day!
G G.
I don't usually tend to leave reviews, however, I would like to share my experience with this team. I went in for a consult and the whole team there treated me so nice! It was refreshing seeing how from the moment I walked in the door I was greeted with a smile and instantly felt a "family-like" environment. I stay approximately an hour away, but must say, that it is worth the drive! Dental assistant, Yessica was awesome! She's very knowledgeable and treats you with kindness and with extreme professionalism! Great, great attitude! Thank you all! I will soon be there to start treatment.
Response from the owner:Thank you for the amazing review, G! Yessica is incredible and we love having her on the team! Thank you again for sharing your review with us and the community!
Alaa
Absolutely loved my experience with Dr Bollar she is amazing and helped my feel confident in my smile, Hannah was super helpful and super sweet
Response from the owner:Hello Alaa, thank you for making us smile with your review! Hearing that you feel more confident is exactly why we love what we do. Thanks for letting us be part of your smile journey—we hope you keep showing off that smile everywhere you go!
Sandi N.
I was a patiene here since 2025 i had braces for almost 2 years and now june 2026 i finally got them off and they did a Good Job in my teeth.
Response from the owner:Hi Sandi, we appreciate you leaving us some love and positive words, and it was a pleasure working with you!! Thank you for taking time to share your experience!
Hazel T.
We’ve had a wonderful experience with this orthodontic office. The receptionists are always very helpful, friendly, and accommodating. Dr. Boller is thorough, knowledgeable, and takes the time to explain everything clearly. All of the staff are very welcoming and make my son feel comfortable during every visit. They are patient in answering all of our questions and truly care about their patients. My son’s braces were removed today, and his smile is absolutely spectacular! We are so happy with the results and grateful for the excellent care he received throughout the process. It will soon be my daughter’s turn, and I feel very confident that she will receive the same amazing care and beautiful results. Highly recommend this office to anyone looking for excellent orthodontic care!
Response from the owner:Thank you so much, Hazel, for your lovely words! Your review made our day. We are so happy to hear that you and your son had an amazing experience and that our team took great care of you. We are so excited to be a part of your daughter's smile journey and we look forward to seeing you again soon. Thank you again!
Johnny F.
We've been to Dr Boller's offices twice and both experiences have been great! She listened to all our concerns patiently, addressed all of them, and gave us a plan of action that we were comfortable with. She's fun without loosing her professionalism. Plus her staff in both offices match her energy.
Response from the owner:John, thank you so much for the kind words. We love having you and your sweet family in our office, you are all so much fun! We look forward to seeing you again and the awesome energy you bring! Thank you again! :)
more reviews
Find Us

Come Visit Us

Reception area of Boller Orthodontic Arts featuring a stone counter, diplomas on the wall, and promotional chalkboard for orthodontic services.
Crown Point, IN
Crown Point Office
  • 123 N. Main Street Suite #101
    Crown Point, IN 46307
  • (219) 663-2000
  • Wed: 8:30am–5:30pm, Fri: 6:30am–3pm
Get Directions
Orthodontic office interior featuring multiple dental chairs, treatment equipment, and large windows providing natural light, emphasizing the welcoming environment of Boller Orthodontic Arts.
Dyer, IN
Dyer Office
  • 275 Joliet Street Suite #260
    Dyer, IN 46311
  • (219) 322-7645
  • Tues & Thurs: 8:30am–5:30pm
Get Directions
Boller Orthodontic Arts logo featuring a stylized heart and tooth design, emphasizing orthodontic care and dental aesthetics.

Every patient treated like family. Every smile crafted with care, precision, and artistry.

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Our Practice
  • What Sets Us Apart
  • Meet Dr. Ketti Boller
  • Our Technology
  • Patient Resources
  • Contact Us
  • What Sets Us Apart
  • Meet Dr. Ketti Boller
  • Our Technology
  • Patient Resources
  • Contact Us
Treatments
  • Braces
  • Invisalign
  • Other Treatments
  • Financial Info
  • FAQs
  • Braces
  • Invisalign
  • Other Treatments
  • Financial Info
  • FAQs
Locations
Crown Point
  • 123 N. Main Street Suite #101
    Crown Point, IN 46307
  • (219) 663-2000
Dyer
  • 275 Joliet Street Suite #260
    Dyer, IN 46311
  • (219) 322-7645

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Crown Point Office
call (219) 663-2000
Dyer Office
call (219) 322-7645